Moving Service

1. Identification Requirement

A valid form of identification for the requestor must be provided at the time of move confirmation.

2. Inventory Verification

The inventory list will be verified at the designated pick-up location. The final count of items transported may vary based on this confirmation.

3. Time Allocation and Additional Charges

• The allocated duration for your move is a maximum of two (2) hours, starting upon the arrival of our team at the pick-up location.
• The time will pause once the load is secured and will resume upon arrival at the delivery location. The clock stops once unloading is completed.
• If the move exceeds the 2-hour limit, an additional fee of $75 per 30 minutes or part thereof will apply.
• To prevent delays, the inventory must be ready for pick-up at the scheduled time, and both pick-up and delivery locations must be easily accessible.

4. Use of Additional Loaders

If the pick-up or delivery locations involve staircases, large items, or other logistical challenges, the engagement of two or more loaders may be necessary.

5. Factors Affecting Move Duration

Additional time may be required for moves involving:

• Long walks between the vehicle and the location.
• Narrow or steep staircases.
• Furniture disassembly or reassembly.
• Adverse weather conditions or other unforeseen obstacles.

6. Liability for Item Damage

• SOLD Caribbean will not be held liable for damage to items made of inferior-quality materials, such as chipboard, or for fragile items that have not been properly packaged by the client.
• Liability is also waived for items not handled directly by SOLD Caribbean’s loaders.

7. Rush Hour Surcharge

Rush hour periods during the workweek (Monday to Friday) are from 6:00 AM to 9:00 AM and 3:00 PM to 6:00 PM. Moves scheduled during these times will incur a 25% surcharge on the Estimated Quote, which will be added to the Total Quote.

By confirming your booking, you agree to these Terms of Service.